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FAQ
1. Why Instrusoft Engineering?
2. How do I start an inquiry?
3. Confidentiality?
4.Quality and on-time delivery?

FAQ

1. Why Instrusoft Engineering?

 

Outsourcing technology development is a strategic decision that has both benefits and risks. Choosing a design partner entails understanding their associated strengths and weaknesses and evaluating the tradeoffs.

 

Below are a list of advantages that Instrusoft Engineering brings to its customers:

 

  Cost Effective Pricing  
 The benefit of Instrusoft Engineering is that we have the pricing flexibility to be a solution for both lower or higher complexity projects!

To provide for competitive pricing over a broad range of project complexities, Instrusoft Engineering uses a blend of both its near-shore and on-shore development centers.

  • For lower complexity projects, we use more of our near-shore resources. This allows us to be highly price competitive yet still provide the expertise of our senior US resources when needed.
  • For higher complexity projects, Instrusoft Engineering can create teams using both its on-shore and near-shore resources to strike a balance of skills and costs. This allows us to provide competitive pricing and still have the senior highly-skilled engineers on the team that help assure its success.
  Short Schedules  

Instrusoft Engineering has the senior team and in some cases pre-existing reference designs that we can use to solve your design needs in the shortest time possible without increasing risk. We get you to market in less time and with less development risk.

 

  Track Record  

Instrusoft Engineering has successfully completed many designs and has the satisfied customers to prove it via referrals they have offered to provide us.

 

  Experience  

Our senior staff and management teams each have a minimum 15 years of experience in the technology business.

 

  Expertise  

We design REAL products, not just prototypes. Our designs are created with lower manufacturing and support costs in mind. Our expertise in this area will save you money in the long run.

 

  Process and Procedures  

We employ strict, documented processes and procedures for design, project management, and program management.

 

  On-Shore & Near-Shore  

We have a combination of "on-shore" (US based East/West Coast) and "near-shore" (NAFTA Countries) engineering teams to achieve price/performance goals without introducing time zone communication problems and inefficiencies.

 

  Local Management & Local Lead Engineering  

All program management and lead technical engineering is performed by our US based senior technical staff. Other engineering duties are performed by the team members at the design centers that make the most sense for each individual project.

 

  Communications  

English is our first language. We provide tight communications and specifications to ensure that the correct design choices are made in order to deliver the most cost effective product.

 

 

U.S. Based Headquarters

 
 All contracts are signed with our U.S. based corporate headquarters and are subject to U.S. laws and regulations. There is no risk of foreign interpretation or lack of enforcement with respect to protecting your rights.

 

  Dynamic/Flexible Teams & Cost  

We "right-size" our staff for your particular needs. If you have a short time frame, we deploy our Sr. Engineers to deliver a quality design quickly. If cost is the main concern, we use more Engineers from our near-shore design center(s) with the tradeoff typically being schedule and/or reduced complexity. If your requirements are somewhere in-between, we blend the above strategies to achieve the right-size team to maximize our value to you.

 

  Single Point of Contact & Responsibility  

Our program managers handle all communications with our near-shore centers. Your point of contact is always close at hand and responsive to your needs.


2. How do I start an inquiry?

The best way is to contact us with your requirements for a no-obligation quote. Depending on the scope of the project, we typically respond within 2 days with a quote.

3. How do I know our confidentiality will be respected?

 

You can email us your NDA (non-disclosure agreement), or you can email the information below and we'll prepare, sign & return a nondisclosure agreement to you. Send your email to support@instrusoft.com.

 

Information to send us to have us prepare an NDA:

  1. Project name and/or reference number

  2. Company name & physical address

  3. Your name & job title

  4. Your contact information

  5. Mailing address

  6. Telephone

  7. Fax number

  8. Email address


4. How does Instrusoft Engineering assure us of product quality and on-time delivery?

When you engage us, a contract is drawn up which specifies pre-agreed-upon quality and delivery targets for finished products. Since these parameters are mutually set, fulfillment is binding.


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